Dear ClickTel Member, we would like to help you setup your system and enjoy the best sound quality possible.
Optimizing your ClickTel call button on your computer
For
best results use a headset with a microphone
WHEN I SPEAK INTO THE MICROPHONE NOTHING HAPPENS, WHAT SHOULD I DO?
Configuring and fine-tuning your microphone may take a bit of time, but it ensures the maximum performance of Voice Surfer. This section helps you set up your microphone; however, it may not solve all microphone issues. Please contact ClickTel Technical Support by using our Technical Support Contact Form if microphone issues persist.
Note: Dialog box names and labels vary among operating systems and device drivers. The most common names are used with a probable alternative listed in parenthesis.
To fine-tune your microphone:
From the Start menu, point to Programs, then Accessories, then Multimedia (Entertainment), and click Volume Control. The Volume Control dialog box appears. From the Options menu, click Properties. The Properties dialog box appears. Select the radio button next to Playback. From the Show the following volume controls list, select the MIC (Microphone) checkbox. Click the OK button. The Properties dialog box closes and the Play Control window appears. In the Microphone column, select Mute (if there is a Select checkbox in the Microphone column, clear the checkbox by selecting it). From the Options menu, click Properties. The Properties dialog box appears. Select the radio button next to Recording. From the Show the following volume controls list, select the MIC (Microphone) box. Click the OK button. The Properties dialog box closes and Record Control window appears. In the Microphone column, choose Select (if there is a Mute checkbox in the Microphone column, clear the checkbox by selecting it). Exit Record Control. If Internet Explorer is running, close and restart the explorer.
These devices can be self-installed and activated in minutes. Clicktel customer support is available 24/7 to assist with problems.
